FREQUENTLY ASKED QUESTIONS
What are all the
files and directories in my home directory?
www................This is your web
directory. Place all your web files in there.
infobots..........This is where you will need to put all your infobot
text files.
anonftp...........This is your anonymous ftp directory.
.redirect..........This is the configuration file for mail aliases.
How do I run CGI programs?
A special note - this does not apply to FrontPage webs, follow normal cgi instructions
How do I use CGIemail, Formmail and the graphical counters?
CGIemail:This is a program that will email you the forms filled
out from the web.
Now, cgiemail will automatically replace [name], [phone], anything
in the brackets with the corresponding user supplied info from the web
form. Also, you MUST have the To: and the Subject: line followed by
the blank line. Those three lines MUST be on the FIRST THREE lines. You
cannot change the From: address.
Here is a part of the web form page called "example.html"
Formmail is a very easy to use form processor.
Page Counter: A graphical counter that you can use by placing it
in your page:
How do I use the anonymous ftp site?
Your anonymous ftp site is completely different from your web site.
When people ftp to your domain anonymously, they will see the following
directories:
bin/ dev/ etc/ incoming/ lib/ pub/
"pub" is where you should put all your anonymously accessible files.
"incoming" is for the anonymous users to upload files.
For security the following applies
How do we create email aliases, and how do I redirect them?
Assume your domain is "example.com".
We need to edit the .redirect file in your home directory.
That will automatically redirect all webmaster@example.com emails to
example@example.com, sales@example.com to joe@aol.com AND
mike@whatever.com, and
info@example.com to robert@example.com. All others will go to
example@example.com. Note that webmaster line isn't necessary, but
it's better to specifically redirect it to example@example.com.
It's important to note that the second column must be REAL accounts. You cannot redirect
emails to an alias.
Please note that it takes a few minutes for the .redirect file to go into
effect after you've updated it.
Ask us to create additional real email(POP) accounts.
How do I use the infobots?
Very simple. Just create a text file and put it in the infobots directory.
Let's say that the name of the text file is "info". Now, when you send
mail to info@example.com, you will get the text file mailed back to you.
That's it. There is no limit to the number of these infobots. Note that the name of the
file is simply "info", and not
"info.txt".
How do I create a majordomo mailing list?
Ask us. Tell us the name of the mailing list and the password for it.
There may be extra charges if your mailing list is very
large.
How do I use Real Audio?
Real Audio is available for a small extra charge (email us for more info).
RealAudio is a real time audio transmission/player system. A digital audio stream is
transmitted from the server over the internet to the destination and played immediately,
rather than being stored to disk first and then played.
The Boutique Single page shop cart can be found in the Home Page directory for those
domains that receive it as part of there package.
Standard usage of the shop cart can be customized. If you wish to use this as a secure
document, we must make a change.
How do I check the web usage stats for my domain?
Stats are updated once a week. You may check your stats by
going to the address we give you with your favorite browser.
I need to configure my mail reading program so I can access my
emails. What are the proper settings?
Assume your domain is www.fred.com
Smtp = fred.com
pop = fred@fred.com
from = anyname@fred.com
Domain paths
using example if your domain was fred.com
What are the basic FrontPage settings?
location to publish to: fred.com (note if the domain is not active use the ip# we
assigned)
FTP server name: fred.com
Directory path: /www/fred
Username: fred
What are the basic Data Base settings?
To use this you must submit your domain name and a database name to us, so we can set
it up for you
How do I create my own "404 Not found" error page?
How do I use the SSL server for my order form?
Normally, any text(such as your credit card number) sent from your browser to the web
server is sent as plain text. This means that a hacker could potentially intercept(however
unlikely) the information sent from your browser and read it.
However, by using the secure server, the information is encrypted before it is sent from
your browser. It would be practically impossible for anyone to decrypt it without knowing
the key.
Please use the secure server only when necessary.
They are in your home directory, this is the directory you are in when you first logon.
"I can't find my error log?"
We don't keep error logs for performance reasons.
"Where do I put my cgi-bin scripts?"
Put them in the subdirectory cgi-bin which should be under your www directory.
"Where should I store files for anonymous ftp access?"
Put files in the directory named anonftp/pub. This will allow a file to be accessed by a customer with ftp://yourdomain.com/pub/your-file-name.
For security the following applies
SCSNOW Service"I don't care if people in my group can read my directory, but I don't want them to write in it!"
"Who is in my group?"
In general, each domain has its own group. If you find you are in the group users, let us know if you wish for your domain to have its own group.
"Tell me more about permissions, they sound neat!"
