FREQUENTLY ASKED QUESTIONS



What are all the files and directories in my home directory?

www................This is your web directory. Place all your web files in there.

infobots..........This is where you will need to put all your infobot text files.

anonftp...........This is your anonymous ftp directory.

.redirect..........This is the configuration file for mail aliases.



How do I run CGI programs?



We put your CGI programs in the cgi-bin directory.

A special note - this does not apply to FrontPage webs, follow normal cgi instructions




How do I use CGIemail, Formmail and the graphical counters?


CGIemail:This is a program that will email you the forms filled out from the web.


Now, cgiemail will automatically replace [name], [phone], anything
in the brackets with the corresponding user supplied info from the web
form. Also, you MUST have the To: and the Subject: line followed by
the blank line. Those three lines MUST be on the FIRST THREE lines. You
cannot change the From: address.

Here is a part of the web form page called "example.html"

</p> <form method="post" action="/cgi-bin/cgiemail/example"> <input type="hidden" name="success" value="http://yourdomain/somepage.html"><p><input type="text" name="name" size="20">Your name? <input type="text" name="phone" size="20">your number? etc...

Formmail is a very easy to use form processor.


Page Counter: A graphical counter that you can use by placing it in your page:



How do I use the anonymous ftp site?

Your anonymous ftp site is completely different from your web site.

When people ftp to your domain anonymously, they will see the following
directories:

bin/ dev/ etc/ incoming/ lib/ pub/

"pub" is where you should put all your anonymously accessible files.
"incoming" is for the anonymous users to upload files.

For security the following applies



Boutique Shop Cart


The Boutique Single page shop cart can be found in the Home Page directory for those domains that receive it as part of there package.

Standard usage of the shop cart can be customized. If you wish to use this as a secure document, we must make a change.

How do I check the web usage stats for my domain?

Stats are updated once a week. You may check your stats by
going to the address we give you with your favorite browser.


I need to configure my mail reading program so I can access my emails. What are the proper settings?

Assume your domain is www.fred.com

Smtp = fred.com
pop = fred@fred.com
from = anyname@fred.com


Domain paths


using example if your domain was fred.com


What are the basic FrontPage settings?

assume your domain is fred.com

location to publish to: fred.com (note if the domain is not active use the ip# we assigned)
FTP server name: fred.com
Directory path: /www/fred
Username: fred


What are the basic Data Base settings?

To use this you must submit your domain name and a database name to us, so we can set it up for you


How do I create my own "404 Not found" error page?

We simply create/modify the missing.html file in your main web directory.


How do I use the SSL server for my order form?

Normally, any text(such as your credit card number) sent from your browser to the web server is sent as plain text. This means that a hacker could potentially intercept(however unlikely) the information sent from your browser and read it.
However, by using the secure server, the information is encrypted before it is sent from your browser. It would be practically impossible for anyone to decrypt it without knowing the key.
Please use the secure server only when necessary.


SOLUTIONS TO COMMON PROBLEMS

Access logs

They are in your home directory, this is the directory you are in when you first logon.

2.1.2) Error logs

"I can't find my error log?"

We don't keep error logs for performance reasons.

Cgi-bin scripts

"Where do I put my cgi-bin scripts?"

Put them in the subdirectory cgi-bin which should be under your www directory.

Anonymous ftp

"Where should I store files for anonymous ftp access?"

Put files in the directory named anonftp/pub. This will allow a file to be accessed by a customer with ftp://yourdomain.com/pub/your-file-name.

For security the following applies

"I don't care if people in my group can read my directory, but I don't want them to write in it!"

"Who is in my group?"

In general, each domain has its own group. If you find you are in the group users, let us know if you wish for your domain to have its own group.

"Tell me more about permissions, they sound neat!"

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